Our after-sales service of Weixing Machinery Cement Tile Machine

- Apr 01, 2021-

Our after-sales service of Weixing Machinery Cement Tile Machine


Pre-sale:

1. According to the needs of customers, guide to configure the appropriate model (also can be customized);

2. Provide equipment list, layout drawing, civil engineering foundation drawing, equipment installation drawing and other related technical materials for reference;

3. Technical engineers can be sent to the customer site to plan the layout, design the installation process and the program.


On sale:

1. Produce in strict accordance with relevant technical standards;

2. Test machine according to relevant regulations of equipment test machine;

3. The equipment is strictly inspected before leaving the factory;

4. Deliver goods on time in accordance with the contract.


After sale:

1. Technical engineers can be sent to the customer site to guide installation and commissioning, trial operation, and on-site training of operators;

2. The equipment implements the three guarantees, and the warranty period is one year (except for normal wear, wearing parts and component damage caused by improper operation). If the equipment fails during the warranty period, our company guarantees to arrive at the scene in time after receiving it to eliminate the fault , To ensure the normal production of customers;

3. We regularly follow up the operation of the equipment to promote greater customer benefits.